All About the Pipes Plumbing Analysis
What is All About the Pipes Plumbing?
Complete plumbing services in Charlotte, NC
Employees
1-10
Founded
2003
Industry
Residential
Emergency Services
No
Years In Business
20
Product Features & Capabilities
- Drain cleaning
- Water heaters
- Tankless water heaters
- Sewer cleaning
- Eco-solutions
Use Cases
Provide plumbing repairs for residential homes; Install tankless water heaters for energy efficiency; Clean clogged drains for quick resolution; Renovate bathrooms with modern fixtures; Offer eco-friendly plumbing solutions for sustainability
Customer Success Story
Customer reviews for All About the Pipes Plumbing indicate a generally positive experience among clients, with many praising their promptness, professionalism, and quality of service.
- Friendly and Responsive - Many customers noted that the staff is very friendly and quick to respond to service requests. For instance, one review on Yelp highlighted the company's quick response and friendly service, stating, "No complaints! Would call them again." (Rating: 4.5/5) Yelp.
- Professional Service - Reviews on Angie's List and Birdeye emphasized the professionalism and knowledge of the servicemen, with one customer mentioning, "The appointment process was easy, and the servicemen were prompt, friendly, and knowledgeable." (Rating: 4.9/5) Angie's List.
- Excellent Experiences - Customers reported excellent experiences on multiple occasions, with one stating, "Mary is on top of it with scheduling and getting the right people out to take care of the job." (Rating: 5/5) Birdeye.
Negative Feedback: While the majority of reviews are positive, some customers expressed concerns about pricing and scheduling. A few reviews mentioned that while the service was good, the costs were higher than expected. Additionally, there were occasional comments about delays in scheduling during peak times, which some customers found frustrating.
Overall, All About the Pipes Plumbing is well-regarded for its customer service and quality of work, though potential clients should be aware of possible higher costs and scheduling challenges during busy periods.
Other Considerations
Accredited member of the Better Business Bureau; Winner in multiple categories on Angie’s List; Rated Neighborhood Favorite by Nextdoor
Service Areas
The company "All About the Pipes Plumbing" provides plumbing services in the following geographical areas: Charlotte, Matthews, Pineville, Rock Hill, Fort Mill, Belmont, Gastonia, Lancaster, Ballantyne, Monroe, and Indian Trail.
Certifications Licenses
Charlotte Plumbing & Repair holds a plumbing license in North Carolina (License: NC29030), which is relevant to their plumbing services.
