Absolute Zero Air Conditioning & Heating offers a comprehensive range of HVAC services, including the design, sales, service, and installation of air conditioning systems. As a family-owned and operated business with 15 years of experience, they prioritize customer satisfaction and provide prompt, reliable service. The owner is present on all job sites to ensure quality and professionalism. They focus on organized service, ensuring that equipment is placed properly to maximize space within homes. Additionally, the company offers financing options through Wells Fargo, allowing customers to purchase services and pay over time.
Customer reviews for Absolute Zero Air Conditioning & Heating highlight a mix of positive and negative feedback regarding their HVAC services. **Positive Aspects:** 1. **Professionalism and Knowledge**: Many customers praised the technicians, particularly Kyle, for being knowledgeable, courteous, and professional. They noted that he could quickly diagnose and fix issues, which contributed to a high level of customer satisfaction. 2. **Reliability**: Reviews frequently mention the company's reliability, with technicians arriving on time and completing work as scheduled. Customers appreciated the prompt service, even on short notice, such as during emergencies. 3. **High Ratings**: The company has received high ratings across various platforms, including a 4.5 rating on Yelp and a 4.9 rating on HomeAdvisor, indicating a strong overall customer satisfaction. **Negative Aspects:** 1. **Accreditation Issues**: Some reviews pointed out that the company is not accredited by the Better Business Bureau (BBB), which may raise concerns for potential customers regarding trust and reliability. 2. **Limited Negative Feedback**: While the majority of reviews are positive, there are fewer mentions of negative experiences, which could indicate a lack of comprehensive feedback on potential areas for improvement. Overall, Absolute Zero Air Conditioning & Heating appears to maintain a strong reputation for quality service, though potential customers may want to consider the lack of BBB accreditation.