What is Abbot?
Abbot is a programmable smart assistant that integrates with team chat platforms like Slack to manage customer conversations and automate tasks.
Product Features & Capabilities
- Programmable smart assistant, conversation monitoring, automated escalations, automated summarization, suggested next steps, automated topic tagging, activity dashboards, insights, integrations with Zendesk and Hubspot, custom scripts in C#, JavaScript, Python, AI-powered documentation search, prior
Company Pricing
- Team Plan: $49/month per agent
- Advanced conversation management for your workspace
- Conversation monitoring and automated escalations
- Automated Summarization and Suggested Next Steps
- Automated Topic Tagging
- Send updates to multiple channels at once
- Activity dashboards and in
Investors
- Y Combinator
- Pioneer Fund
- Rootspring Ventures
- Alwyn Capital
- Clear Current Capital
- Laura Harrelson
- Living Fund