Cognigy Analysis
What is Cognigy?
Cognigy specializes in generative and conversational AI for customer service. Their unique approach combines AI agents with real-time translation and multimodal capabilities. This enables businesses to deliver personalized, efficient service experiences that enhance customer satisfaction and loyalty.
HQ Country
Plano, United States
Employees
201-500
Founded
2016
Industry
SaaS, AI/ML
Product Features & Capabilities
- AI agents for voice and chat
- AI-powered agent assist solutions
- contact center AI integrations
- real-time AI translation
- insights and analytics for customer interactions.
