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Yuma AI Analysis: $5.0M Raised

What is Yuma AI?

Yuma AI automates customer support by providing an AI Support Agent orchestration platform, specifically designed for e-commerce businesses, allowing them to handle a high volume of support requests efficiently.

Product Features & Capabilities

Prospecting
Enrichment
Personalization
Analytics

How much Yuma AI raised

Seed - $5 million (Spring 2023)

Investors: Gradient Ventures, Altman Capital Fund, several prominent Silicon Valley entrepreneurs
Date: Spring 2023

Customer Success Story

Clove, a Philadelphia-based brand in the fashion and apparel industry, partnered with Yuma AI to enhance their customer experience operations. They achieved a 70% automation rate of customer support tickets within just three months, significantly reducing their first response time from over one day to just three minutes. This partnership resulted in a remarkable 3x return on investment (ROI) and a 25% reduction in customer experience costs. Clove emphasized the effective support and product quality they received from Yuma AI, highlighting the importance of having a supportive AI partner.

Who are the founders of Yuma AI

Leadership

Guillaume Luccisano

Founder & CEO

Platform Ratings & Reviews

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Financial Overview

$3.3MEstimated Revenue
$5.0MTotal Raised
Seed$5 million
Spring 2023
Investors: Gradient Ventures, Altman Capital Fund, several prominent Silicon Valley entrepreneurs