HappyRobot develops voice AI agents that automate inbound and outbound phone calls specifically for the logistics industry, enabling tasks such as check calls, load updates, and sales negotiations. Their technology can be adapted for AI Sales Development Representative (SDR) functions.
HappyRobot has notable clients in the logistics and supply chain industry, including Paul Transportation, Circle Logistics, and Syfan Logistics. 1. Paul Transportation: Russell White, the CTO, mentioned that HappyRobot serves as a first line of defense for their representatives, enabling them to concentrate on monitoring capacity and fostering relationships. 2. Circle Logistics: Andrew Smith, SVP, reported that they completed over 300,000 AI-driven calls in 2024 and anticipate increasing that number by 3-5 times, which allows employees to engage in more meaningful work. 3. Syfan Logistics: Benjamin Mayo, IT Director, commended HappyRobot for its commitment and attention to detail, indicating plans to expand its use across their brokerage. These clients have experienced significant benefits, such as improved efficiency in communication and the ability to focus on higher-value tasks.
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