Gong.io is a revenue AI platform that leverages conversation intelligence to analyze customer interactions, helping sales teams improve close rates and overall performance. It is particularly relevant for Sales Development Representatives (SDRs) as it provides insights that enhance engagement and pipeline management.
Gong.io has notable customers across various industries, including Uberflip, Paycor, Corporate Traveler, Iron Mountain, and Elsevier. 1. Uberflip: Operating in the enterprise software and network solutions industry, Uberflip achieved a 20% increase in win rate and a 13% increase in annual contract value (ACV) after implementing Gong's platform. Ken Edwards, Senior Director of Commercial Revenue at Uberflip, emphasized that Gong serves as an insights engine that helps their staff focus on the right areas and improve customer engagements. 2. Paycor: In the software development industry, Paycor experienced a remarkable 141% increase in deal wins after adopting Gong's AI-powered platform. This transformation enhanced their pipeline management and forecast accuracy, with VP Jeff Weaver calling Gong "the most monumental technology to come along since the CRM itself." 3. Corporate Traveler: This travel agency improved its sales efficiency by 20% through Gong's platform, which helped streamline customer onboarding and created a single source of truth for customer interactions. Ben Hobbs, VP of Customer Success, noted the importance of ensuring customers feel heard. 4. Iron Mountain: In the enterprise information management sector, Iron Mountain saw a 148% improvement in metric achievement and reduced new-hire ramp time by three months after implementing Gong. They reported that 60% of new reps now hit their main metrics within five months, compared to only 9% before using Gong. 5. Elsevier: Operating in the IT Services and IT Consulting industry, Elsevier achieved a 35% boost in deal velocity and a 45% growth in deal size by utilizing Gong's Revenue Intelligence Platform. Tim McGee, VP Global Sales Operations, highlighted Gong's essential role in their go-to-market operations. These examples illustrate Gong's significant impact on its clients, enhancing their sales processes and overall efficiency.
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