Drift provides AI chat agents that engage high-intent website visitors, enhancing the sales development process by qualifying leads and facilitating real-time conversations. Their platform aims to improve buyer engagement and accelerate sales cycles through personalized interactions.
Drift has notable customers such as Vendr and Twilio. 1. Vendr: Vendr is a procurement service that has significantly benefited from its partnership with Drift. They managed over $5.4 million in spend and achieved over $1.6 million in software savings. This collaboration allowed Drift to streamline its procurement process, reduce the burden on stakeholders, and maintain productive supplier relationships, enabling the company to focus on high-impact tasks. 2. Twilio: Drift utilized Twilio Segment to enhance its marketing efforts, achieving a 150% increase in site-visit-to-meeting conversion rates within two months. By leveraging Twilio Engage, Drift unified user and account-level data, automated outreach, and improved engagement metrics, resulting in a 160% increase in opportunities month over month.
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Chief People Officer
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